Frequently Asked Questions
- Q – How can you help me ?
- A – If you need IT Support with PC’s networks, backup’s, Windows Server, or a custom designed Website then we
- can help
- Q – I need a website can you help ?
- A – Yes certainly, we will help you to get the website you want
- Q – Do you offer Remote IT Support
- A – Yes, thats one of our specialities. We offer quick and safe technical help across the internet.
- Q- Is the Remote Control Software you use Safe ?
- A- Yes Absolutely, you have to allow us to initiate the control and can terminate it at anytime.
- Q – Do you offer Network Support
- A – Any small business will have a network, from something as small as a simple wireless network sharing internet to multiple servers…we will gladly help you manage your network, servers, backups, and computers for you.
- Q- How can we help you ?
- A- We can help you without having to come to your premises, and you can watch the whole process of your computer being fixed from your seat (if you wish !).
If we are doing Website support or SEO then we do not need to use Remote Control Software in this case. - Q- How much does it cost ?
- A- See our Signup page for a more comprehensive guide. Not all problems are the same, and not all tasks are the same. If there is any doubt ask us for a quote and we will fix your problem within that time frame.
- Q- What are the advantages of Remote Support / Why use Remote Technical Support ?
- A- There are many advantages of Remote Technical Support :-
- – We can help you straight away when you really need it.
- – No need to wait for a technician to visit you.
- – It saves you money. No need to pay for a fulltime IT Administrator.
- – With Remote Support we can also help your business by doing maintenance outside of business hours and therefore not interrupting your business.
- Q – I need help so how do we get started.
- A – Please either purchase time under the “Sign Up” button or use the Contact form to tell us your problem and we get back to you ASAP.
Contact us via Skype
